As part of the login to Exceed.ai, you can allow using our Chrome notifications.
The notifications are for whenever a customer is requesting support on Chat.
In case you didn't approve in the beginning, these are the steps required in order to enable notifications:
- Go to: chrome://settings/content/notifications
- Search for Exceed.ai
- Press on the 3 dots next to the site and click Allow to enable notifications
- In case where you can't find Exceed.ai in the list, kindly go to the allowed sites list, click Add and type Exceed.ai to allow notifications