Adding Exceed chat widget to your Google Tag Manager is fairly straightforward.

  1. Login into your Google Tag Manager and click on New Tag.

  2. Give it a name and click on the Tag Configuration section.

  3. On the right pane select Custom HTML.

  4. Under the HTML part copy the following tag and don't forget to replace <your sequence ID> with your actual sequence ID

<script id="exceedChatWidget" src="https://chat.exceed.ai/exceedChatWidget.js?sequenceid=<your sequence ID>"/>

That's all :) Now you only have to define what triggers the chat, based on your preferences.

We are here via the Customer Care Communications Portal for any questions you might have.


Did this answer your question?