Adding Exceed chat widget to your Google Tag Manager is fairly straightforward.

  1. Login into your Google Tag Manager and click on New Tag.

  2. Give it a name and click on the Tag Configuration section.

  3. On the right pane select Custom HTML.

  4. Under the HTML part copy the following tag and don't forget to replace <your sequence ID> with your actual sequence ID

<script id="exceedChatWidget" src="<your sequence ID>"/>

That's all :) Now you only have to define what triggers the chat, based on your preferences.

We are here via the Customer Care Communications Portal for any questions you might have.

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