Adding Exceed chat widget to your Google Tag Manager is fairly straightforward.

  1. Login into your Google Tag Manager and click on New Tag.
  2. Give it a name and click on the Tag Configuration section.
  3. On the right pane select Custom HTML.
  4. Under the HTML part copy the following tag and don't forget to replace <your sequence ID> with your actual sequence ID

<script id="exceedChatWidget" src="https://chat.exceed.ai/exceedChatWidget.js?sequenceid=<your sequence ID>"/>

That's all :) Now you only have to define what triggers the chat, based on your preferences.

We are here at support@exceed.ai for any questions you might have.


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